ID,customer_ID,title,urgency_code,status_code
3b23bb4b-4ac7-4a24-ac02-aa10cabd842c,1004155,Inverter not functional,H,C
3a4ede72-244a-4f5f-8efa-b17e032d01ee,1004161,No current on a sunny day,H,N
3ccf474c-3881-44b7-99fb-59a2a4668418,1004161,Strange noise when switching off Inverter,M,N
3583f982-d7df-4aad-ab26-301d4a157cd7,1004100,Solar panel broken,H,I